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Regional Manager of Investigations: Bloomingdales, Metro Region

Company Name:
Macy's
Job Overview:
The Regional Director of Loss Prevention is responsible for the management of all Loss Prevention programs and personnel for their assigned region. They also provide support for the company's overall business plan, shortage reduction programs, Risk Management and controllable losses. To be successful, the Regional Director of Loss Prevention must consistently demonstrate the following core competencies.
Core Job Responsibilities:
A. Leadership:
Responsible for directing the overall loss prevention effort and shortage reduction programs within their assigned region.
Contribute to the development of Loss Prevention programs. Provide direction and leadership in initiating these new programs.
Support all Risk Management programs and functions. Focus on reducing incidents and associated financial losses.
Directly responsible for building, maintaining, and enhancing the credibility of the Loss Prevention department.
Able to influence change necessary to deliver results that support organizational goals.
Able to make and stand behind decisions.
Demonstrate the ability to think "outside of the box" and take a risk with ideas, programs and people.
B. Supervision and Development:
Responsible for the recruiting, training and managing Loss Prevention Executives and Staff personnel for their assigned region. Develop competency in internal and external investigations, auditing, shortage reduction programs and system controls.
Responsible for setting and enforcing the policies and standards of the Loss Prevention department and company.
Responsible for evaluating the performance of all Loss Prevention staff within their assigned region.
Drive results by setting goals and objectives of staff, which are challenging, realistic and support company goals.
Demonstrate the ability to analyze situations, provide direction, and communicate expectations and coach to achieve desired results.
C. Developing Partnerships:
Build positive business relationships both within and outside of the organization.
Develop open lines of communication at all levels of the organization.
Demonstrates a willingness to listen and accept the opinion of others.
Demonstrates the ability to collaborate with others in mutual problem solving.
The ability to clearly state a point of view and stand behind that view with fact and expertise.
D. Administration and Technical Skills:
To ensure that store shortage reduction plans are site-specific, actionable, practical and measurable.
Manage and maintain the physical security controls and systems in all assigned locations. Systems include CCTV, Alarms, and EAS systems.
Manage Internal and External investigation programs targeting reduction of theft and fraud activities.
Ensures the completion of audits, has the ability to analyze results and develop strategies that impact operational efficiencies and shortage exposures.
Responsible for maintaining and adhering to payroll, expense and capital budgets.
Demonstrate the ability to forecast and future needs and expenditures and communicate these needs accordingly.
Able to effectively handle multiple tasks and projects through to successful conclusion.
Job Qualifications/Requirements:
Minimum 4- year College Degree.
10 - 12 year's experience with managing retail Loss Prevention operations for multiple locations.
Excellent verbal and written communication skills.
Ability to handle multiple tasks effectively.
Proven track record of profit improvement through shortage reduction and improvement in store safety practices.
Ability to analyze people and situations effectively and provide direction to impact performance.
Significant experience in conducting and managing Internal and External investigations programs.
Experience and knowledge of current security technology, CCTV, EAS and Alarms.
Bloomingdale's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment .

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