Assistant to the Registrar Customer Service & Call Center - Hackensack, NJ at Geebo

Assistant to the Registrar

Eastwick College, Hackensack Eastwick College, Hackensack Hackensack, NJ Hackensack, NJ Full-time Full-time $16 - $18 an hour $16 - $18 an hour 1 day ago 1 day ago 1 day ago JOB SUMMARY Assistant to the Registrar is to provide administrative and supervisory skills in managing the Registrar's Office under the general direction of the Associate Registrar/Director of Records and Registration.
The assistant will work an essential registration function and administer the creation and maintenance of permanent academic/administrative records; assure the integrity, security, condition, and access to these documents; and supervise the issuance of official documents.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES Answering counter requests, opening and answering emails to be processed, recording and filing, supplying records.
Capable of answering high-volume calls and emails related to registration.
Counsels students concerning College registration.
Assists in the work of an overloaded section Coordinates office work with other departments for registration periods.
Serves as a resource to the college regarding the college-wide academic/administrative system.
Assists and enforces compliance with college policies and procedures regarding assigned essential registrar functions.
Is responsible for issuing official college documents such as transcripts and letters.
Responsible for processing and maintaining academic history files and records, updating information, and furnishing reports.
Enforces the requirements of the Family Educational Rights and Privacy Act as it affects the release of confidential information contained in student academic records and ancillary files.
Ensures accuracy and timeliness of student records data through close coordination with other departments.
Serves as the principal source of information about all academic records or history.
Keeps informed of all changes in policies and procedures that affect student records.
Performs related duties as required.
MINIMUM ACCEPTABLE QUALIFICATIONS Associate's degree in the appropriate field Preferred experience in a Registrar's Office Basic familiarity with standard records-keeping procedures.
Good computer skills Capability for meticulous attention to detail in matters of record accuracy, format, and transcript quality Ability to deal effectively with a wide range of people Personnel management skills General knowledge of academic regulations Thorough understanding of the Family Rights and Privacy Act and other legal issues relating to academic records or academic history Please send a resume/cover letter to Ms.
Kellyanne Cable or Mr.
Nathaniel Moncy.
Job Type:
Full-time Pay:
$16.
00 - $18.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Tuition reimbursement Schedule:
8 hour shift Education:
Associate (Preferred)
Experience:
Registrar Office:
5 years (Preferred) Microsoft Office:
5 years (Preferred) Customer service:
5 years (Preferred) Work Location:
In person Answering counter requests, opening and answering emails to be processed, recording and filing, supplying records.
Capable of answering high-volume calls and emails related to registration.
Counsels students concerning College registration.
Assists in the work of an overloaded section Coordinates office work with other departments for registration periods.
Serves as a resource to the college regarding the college-wide academic/administrative system.
Assists and enforces compliance with college policies and procedures regarding assigned essential registrar functions.
Is responsible for issuing official college documents such as transcripts and letters.
Responsible for processing and maintaining academic history files and records, updating information, and furnishing reports.
Enforces the requirements of the Family Educational Rights and Privacy Act as it affects the release of confidential information contained in student academic records and ancillary files.
Ensures accuracy and timeliness of student records data through close coordination with other departments.
Serves as the principal source of information about all academic records or history.
Keeps informed of all changes in policies and procedures that affect student records.
Performs related duties as required.
Associate's degree in the appropriate field Preferred experience in a Registrar's Office Basic familiarity with standard records-keeping procedures.
Good computer skills Capability for meticulous attention to detail in matters of record accuracy, format, and transcript quality Ability to deal effectively with a wide range of people Personnel management skills General knowledge of academic regulations Thorough understanding of the Family Rights and Privacy Act and other legal issues relating to academic records or academic history 401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Tuition reimbursement 8 hour shift Associate (Preferred) Registrar Office:
5 years (Preferred) Microsoft Office:
5 years (Preferred) Customer service:
5 years (Preferred).
Estimated Salary: $20 to $28 per hour based on qualifications.

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